SsangYong Assistance is a Roadside Recovery service provided in partnership with Allianz and gives SsangYong drivers peace of mind both in the UK and mainland Europe, through a comprehensive range of benefits including:
SsangYong Assistance provides 12 months Roadside Assistance cover for all new SsangYong vehicles.
If your vehicle requires repair after an immobilising fault, SsangYong Assistance will take your vehicle to an Authorised SsangYong Dealer or SsangYong authorised workshop.
From the UK you can call 0800 5879841 or 0208 6039841
If outside the UK, you'll need to dial the UK country code and number +44 208 6039854
To make sure SsangYong Assistance can help you with the minimum of delay, have the following information available:
HIRE CAR *We will organise and pay for a replacement vehicle for 48 hours if in the UK and 3 days if outside the UK but in mainland Europe. Note: There may be endorsement and age restrictions that prevent the provision of a hire car and SsangYong is not able to guarantee the supply of hire cars with either 4 wheel drive or fitted with a tow bar.
ALTERNATIVE TRANSPORT *SsangYong Assistance will assist you and your passengers to continue your journey or return home
HOTEL ACCOMMODATION *If breakdown occurs more than 50 miles from your home address and overnight accommodation is a more practical option, we will pay for the cost of the accommodation including breakfast.
VEHICLE REPATRIATION *Repatriation of your vehicle to the UK if repairs to your vehicle cannot be completed before your planned return home.
In the event that your vehicle is immobilised and requires recovery, SsangYong Assistance will recover any caravan or trailer, up to a maximum of 2.55m wide and a length of 7m, being towed by your vehicle at the time of immobilisation along with your vehicle.
If a forced entry is required, you will be asked to sign a declaration giving your permission for this to take place and that any costs for resultant damage will be your sole responsibility.
The SsangYong Assistance leaflet supplied with your vehicle provides full terms and conditions and the SsangYong Assistance team will be able to clarify entitlement should the unlikely event of a breakdown situation arise.