Overall, using Mitsubishi for servicing can help ensure the reliability, performance, and longevity of your vehicle.
If you have any more questions or need further assistance contact us on 013398 82326.
Your new Mitsubishi vehicle has been manufactured using the latest engineering techniques and the most advanced methods of quality control to ensure trouble free motoring and enjoyment for years to come.
To keep your vehicle in the best condition possible, it is recommended that you have your vehicle serviced and maintained by a Mitsubishi Motors in the UK Authorised Dealership.
New vehicles supplied in the UK by an authorised Mitsubishi Motors Dealer, and registered from 1st January 2015 have a 5 year, 62,500 mile warranty (whichever comes first). For vehicles registered prior to this date, please speak to your local dealer for details.
Subject to our terms and conditions, Mitsubishi Motors Europe B.V. (hereinafter called “MME”) warrants that any of the “Basic Warranty Items” of the new vehicle manufactured by or for MME shall be free from any defects in material or workmanship under normal use, provided that correct maintenance has been carried out.
Any of the basic warranty items covered by this new vehicle warranty will be repaired or replaced free of charge by any MME Authorised Mitsubishi Distributor or Mitsubishi Motors in the UK Authorised Dealership within the warranty period.
From the 1st July 2015, subject to the terms and conditions below, MME warrants that if any body sheet metal panel work of a new Mitsubishi vehicle manufactured by and for MME and properly maintained is found to have developed corrosion perforation (rusting through) from the inside of the panel due to defects in material or workmanship within 12 years, depending on model regardless of mileage, from the warranty start date , any Mitsubishi Motors in the UK Authorised Dealership will repair or replace free of charge the perforated body panel.
Rust/corrosion other than perforation (rust through) on sheet metal panels and paint defects are covered under the “Basic Warranty Coverage”.
Owner’s responsibility:
The body sheet metal work and the underside of the vehicle must be inspected annually from the Warranty Start Date and re-treated if necessary at the owner’s expense.
When the inspection has been completed, the body inspection record must be completed and stamped by the inspecting company. This record can be found in the Pan-European Services Booklet. An inspection check sheet must be fully completed and attached to the service book to support any Anti Perforation claim
Any minor repairs for stone chips, scratches and damage etc., must be repaired at the owner’s expense.
For a list of items not covered by warranty, please read our Terms and Conditions.
Please refer to the Pan-European Services Booklet in your vehicle for full warranty details. New vehicles that have not been supplied in the UK by an authorised Mitsubishi Motors Dealer and sourced through the Colt Car Company Limited may not benefit from this warranty.
Please check with your authorised Mitsubishi Motors Dealer if you would like confirmation of the warranty relating to your vehicle. The warranty provided is in addition to your legal rights. We reserve the right to inspect the vehicle (whether before or after any work is carried out) and/or any damaged or replaced parts.
Outlander PHEV has an 8 Years/100,000 miles traction battery warranty.
*12V Batteries, O₂ Sensors on all models and Diesel Injectors and Glow Plugs on Diesel variants all limited to 3 years/62,500 miles. Condenser Fan Motor limited to 3 years/62,500 miles on all Shogun and L200 models.
12 months cover costs £60.00
The Mitsubishi Motors Assistance Package (MAP) has been designed to enhance your Mitsubishi ownership experience by providing you with peace of mind motoring. It has been tailored to ensure that there is minimum disruption to you and your passengers should you ever experience a problem, whether at home or whilst on holiday in Continental Europe. In the event of:
MAP will provide solutions for you to continue your journey with the minimum of delay and inconvenience. MAP has been designed to provide assistance for motoring emergencies and includes a comprehensive range of benefits, including car hire, vehicle recovery and redelivery. If your vehicle requires repair, MAP will take your vehicle to an Authorised Mitsubishi Dealer. By doing so you can be assured that only Genuine Mitsubishi Parts and materials will be used and fitted by fully trained Mitsubishi technicians.
Contact details:
UK: 0800 587 9833
ABROAD: +44 208 603 9933
Going the extra mile
In the event of the immobilisation of your vehicle whether at home or elsewhere, MAP will arrange assistance for you. Whenever practical, we will endeavour to fix the vehicle by the roadside but if the problem cannot be resolved, we will pay the costs of taking your vehicle to the Authorised Mitsubishi Dealer or Mitsubishi Authorised Service Point nearest to your home address in the UK.
or
If breakdown occurs more than 30 miles from your home address and overnight accommodation is a more practical option, we will pay for the cost of bed and breakfast for you and your passengers up to £100 per person (£150 in Greater London) for a maximum of 4 nights. The maximum allowance under this benefit is £500 including VAT
Onward travel or hotel accommodation
Following assistance, and in the event that repairs to your vehicle cannot be completed within four hours as a result of immobilisation, we will, whenever possible, organise and pay for you and your passengers to continue your journey or return home by the most appropriate means.
or
In the event that, following assistance by MAP, your vehicle cannot be repaired within four hours, car hire will be provided.
MAP (Mitsubishi Assistance Package) in Continental Europe
Roadside assistance and recovery In the event that your vehicle is immobilised in Continental Europe, we will arrange assistance for you. If the problem cannot be resolved at the roadside, we will organise and pay for the recovery of your vehicle to the nearest Authorised Mitsubishi Dealer or Mitsubishi Authorised Service Point.
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